How much does shipping cost?
We work with Australia Post so standard shipping costs apply of $10 per parcel, and express post $15 per parcel. For international shipping postage is estimated at $35, but the exact price will be determined at checkout using our shipping calculator as it depends on location and volume.
How long does shipping take?
Please allow for 3-5 business days for Australia wide shipping. Please allow for 10 business days for international shipping.
Can I opt for express shipping?
Sure! Tick the box at the check out. Additional costs may occur.
How do I track my order?
Once you place your order you’ll receive an email which will contain your eParcel tracking number so you can track the progress of your order through the Australia Post website.
Where do you deliver?
We deliver all over the world. Postage costs and delivery times are depednent on the recipient’s address.
What about international taxes and fees?
Your order will be charged in Australian (AUD) dollars but will exclude Australian GST (Goods and Services Tax). Because customs policies vary from country to country, international orders may be subject to local customs charges. We cannot mark international orders as a gift as a way of bypassing or reducing customs fees. Any customs, import duties and associated fees are the responsibility of the recipient and are charged once the parcel reaches its country of destination. If goods are above the threshold and customs entry is required, our logistics partner will charge an additional admin handling fee for customs clearance. For more information about your country’s custom policies, please contact your local customs office.